Damage to someone else or if you need legal assistance

Have you caused damage to someone else, do you want to hold someone else liable for your loss or do you have a legal dispute? This page will tell you what is the best thing to do and how we can help you.

Report damage and view claim file in MyZone

Report damage immediately

  • Report damage via MyZone at your convenience 24/7, without queuing
  • Add photos and attachments directly to allow us to process your claim fully and quickly
  • Track your claim and ask a question whenever you like

View status of a claim you have already reported

How do we process your claim?

Report your damage online

Report your damage online

If you log in to MyZone, you can report your claim 24/7. This is the fastest and easiest way to report damage.

Complete your report

Complete your report

Complete your claim by adding additional information such as photos, purchase receipts or repair bills on the My Claims page of MyZone. Once your file is complete, we will process your claim within three working days.

Processing damage

Processing damage

Your claim will be processed further by One Underwriting. One Underwriting is the link between Aon and insurers that offers you a fast and efficient claims service. Once you receive notification that you are entitled to compensation, we will transfer the amount to you within ten working days.

Completed

Completed

Have you reported damage, a theft or a cancellation to us? You can find it on the My Claims page of MyZone. Track the status of your claim there, where and when it suits you Also check your deductible and the amount we have reimbursed to you here.

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